Create a Product, Part 3: Configure Product Settings

Now that you have all the building blocks in place, you’re ready to start creating your products 🚀

Our platform provides a variety of options and settings to create products tailored to your needs. In this guide, we’ll walk you through the essential steps to create a simple, standard product.

Products are your inventory, and can be activities, cabin rental (accommodation), equipment rental, tickets etc.

Step 1: Create a New Product

Navigate to Products → Products. This takes you to your product list:

Click Add new product.
Select the Product category.
Enter the product’s Name.
Choose the Product type:
1. Standard: Typical activities, adventures, or tours booked at a set time and date.
2. Accommodation: Products booked overnight with a start and end date.
3. Rental: Products booked by the day.
4. Timeslot: The Membership module is required for use.
Click Create. The product will appear in the product list.

Step 2: Configure the Product’s Settings

Updates are not saved automatically, so be sure to click Save Changes as you go.

Update General settings:

Field	Description
Category	Internal product category (for reporting purposes).
Name	Internal product name.
Internal description	Describes the product internally. Is not customer facing.
Standard cutoff time	Length of time before departure that a booking can no longerbe made.
Standard cancellation time	Length of time before departure that a booking can be cancelled. Best practice, and demanded from Nets/Stripe, is to have updated cancelation policies always available on your website.
Minimum entrants	The smallest number of participants needed for the activity to take place. For example, if you set it to 3, the first booking coming in needs to have three or more tickets to go through. After that number is secured it will be possible to book one and one.
Maximum entrants	The largest number of participants allowed for the activity.
Resources	Connects a resource to the product.

Update Widget settings:

Field	Description
Online Sale?	Toggle on to make the product possible to book online. This enables the product to appear in the widgets on your website. Toggle off to make the product not bookable.
Widgets and API?	Toggle on to make the product possible to book online. This enables the product to appear in the widgets on your website. Toggle off to make the product not bookable online, but still visible in the back office for agents to book.
Difficulty (Optional)	Will show in some widgets.
From price? (Optional)	Will show in some widgets.
From age? (Optional)	Will show in some widgets.
Standard duration	Determines how long the trip lasts and needs to be accurate. Will show in some widgets. Example: If your tour is lasting for 3 hours, and you set the start time of the product availability at 12:00, the tour will be done at 15:00. ℹ️ Duration of 1 day = 24 hours. Keep in mind that the system has a clock. If your tour is lasting past midnight, it will stretch over two dates in the Calendar.
Bundled products?	Also called Associated products. Appears in the checkout of the main product, where the customer can add the associated product to the cart and pay in one go.

(Optional) Update Advanced settings:

Field	Description
Is a timeslot product?	The Membership module is required for use. Toggle on if the product is a timeslot product.
Send booking alert?	Toggle on to send a booking alert for this product, if activated in the Mail Settings. Toggle off to not get a booking alert for this product.
Min. booking quantity	The Membership module is required for this setting to work. Sets the amount of timeslots you have to buy in one go. One timeslot is 30 mins, which mean you can sell a drop-in every 30 mins (12:00, 12:30, 13:00 etc.). 💡 Example: Set Min. booking quantity to 3, and the duration of the drop-in will last 1,5 hours.
Is rental?	Toggle on if the product is a rental product. This will change the widget functionality and make it possible to select one day or several days when booking. Toggle off to keep the default.
Is accommodation?	Toggle on if the product is an accommodation/overnight product. The default widget setting will change to be possible to select several days (minimum one day to another, since it is overnight). Toggle off to keep the default.
Package?	Toggle on if the product is a packaged product. Will make it possible to package this product. Toggle off if not part of a package.
Itinerary heading?	Include the product as an itinerary intro (for private events).
Resale?	Toggle on if this is a product that is not yours, but a product you resell. Toggle off if it is your own product.
QRcode mode	This setting determines how the QR code is generated. URL: This is the default setting. If the end customer scan the QR-code with this mode selected, it would open the booking in Bilberry automatically. String: This is only used in rare, specific cases for certain users. If the end customer scan the QR-code with this mode selected, the scanner would get a text, e.g. Bilberry_Qrf5Gmh4_2025-11-03. This is the ID of the booking and booking date. If you want to do your own QR-code scanning implementation (e.g. if you have your own app), the string option is for you.
Cost collection	You can add a cost collection to the product, which makes it possible to compare costs and income.

Update Location settings and click Save.

Field	Description
Location	Location of the product.
Meet up address.	The address to where the customer should meet at the start time of the tour.
Map?	Use the map to drop a pin on the Location. Note: You can either drag and zoom to find the location, or click the icon and enter the address.

Step 3: Configure the Price Settings

Navigate to the Prices tab.
Under Prices, enter the ticket’s Name and select the Price Category.
Click Add.

Under Price items, enter the price item’s Name, Price and VAT percentage.
Click Add.

Price Items are the parts the ticket price consists of, and breaks down your total price into different price items. There are two ways to add prices to a product:

Splitting up the ticket price into several price items with different VAT rates. This can for example be accommodation, transport, guiding, food, equipment rental etc. Example:

Selling the ticket(s) as a whole, with one VAT and no further splitting up the price items. Example:

Repeat steps 4-5 to add the breakdown of your pricing and VAT for the ticket (Optional).

Edit The Price Settings

Under Saved Rates, click the edit icon to add pricing.
Enter the Name, Price, and VAT for each ticket.
Click Add.
Repeat Steps 2-5 to add the rest of your ticket categories (Optional).

Step 4: Add Availability

Navigate to the Availability tab.
Follow the steps in our guide Add Availability to a Product.

Step 5: Collect Additional Information

Navigate to the Questions tab.
Follow the steps in our guide Guest List and Order Fields.

Step 6: Add Product Images

Navigate to the Product images tab.
Upload your Main image by clicking Upload. This will show in some types of widgets.
(Optional) Upload a Gallery of additional images by clicking Upload. This will show in some types of widgets.
1. (Optional) Click Image order to reorder your uploaded gallery photos.
  Note: You can upload as many pictures as you like in the gallery, but we recommend 4-6 pictures.
Click Save changes.

Step 7: Update Guide Threshold (Optional)

The Guide Threshold tab becomes available if Need staff? is toggled on in the Product Settings tab.

Navigate to the Guide Threshold tab.
Follow the steps in our guide Set Guide Threshold.

By default, your widgets will automatically display icons for Duration, Difficulty, Minimum Age, and From Price. You can customize these icons, hide them, and add your own.

Skjermbilde 2025-03-10 kl. 13.40.05.png — *Default icons provided.*

Navigate to the Icons tab.
Click Activate editing of icons. Your tool for editing your icons will appear:

Do your desired changes to the icons:
1. Edit the icons by clicking Edit. Click Save when done.
2. Hide the icons completely by clicking the Hide icon .

Step 9: Add Product Page Information

Navigate to the Translations tab.
Follow the steps in our guide Configure Product Information and Translations.